Frequently Asked Questions
Welcome to Trendi Town’s FAQ page! We’ve gathered the most common questions our customers ask to make your shopping experience smooth and worry-free.
Shipping & Delivery
1. How long does shipping take?
- U.S. Orders: 7–14 business days
- International Orders: 14–31 business days
2. Do you ship worldwide?
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3. How can I track my order?
- U.S. Orders: 7–14 business days
- International Orders: 14–31 business days
Returns & Exchanges
1. What is your return policy?
- We accept returns within 30 days after delivery. Items must be unused, in their original packaging, and in resalable condition.
2. How do I start a return?
- We accept returns within 30 days after delivery. Items must be unused, in their original packaging, and in resalable condition.
3. Do you offer exchanges?
- We accept returns within 30 days after delivery. Items must be unused, in their original packaging, and in resalable condition.
Payments & Security
1. What payment methods do you accept?
- We accept returns within 30 days after delivery. Items must be unused, in their original packaging, and in resalable condition.
2. Is my payment information safe?
- We accept returns within 30 days after delivery. Items must be unused, in their original packaging, and in resalable condition.
Orders & Products
1. Can I cancel or change my order?
- Orders can be canceled or modified within 24 hours of purchase. After that, we’ve likely started processing it.
2. What if my order arrives damaged or incorrect?
- We accept returns within 30 days after delivery. Items must be unused, in their original packaging, and in resalable condition.
3. Do you offer discounts or promotions?
- We accept returns within 30 days after delivery. Items must be unused, in their original packaging, and in resalable condition.
Customer Support
1. Customer Support
- You can reach us anytime through our Contact Us page or by emailing support@trenditown.com. We usually respond within 24–48 hours.